“i’ve been an associate for quite some time and lately refinanced my mortgage with DOCFCU. There were two ladies in the mortgage unit that helped me greatly and kept me up-to-date each step on the method. There have been some aggravating dilemmas as you go along (that has been envisioned) and I also have some technical problems, on my end, in posting some of the necessary papers. Cecilia got committed commit far beyond to support me with those problems. Both females (Cecilia and Cindy) are superb property to your company. Her persistence and customer support is excellent, and I will never hesitate to incorporate DOCFCU for my personal future financial requirements.”
“I wish to accentuate Octavia. Octavia was actually constantly prompt, knowledgeable, and clear in reaction, while keeping expert and courteous for the sometimes attempting techniques. We carefully liked working with the girl. I look forward to future added businesses with DOCFCU and continue to be a pleasurable member.”
“I called DOCFCU looking to get informative data on financing. Once Denzel responded the telephone, we knew however listen without rushing myself off of the mobile. He previously a determination to simply help. We described the nature of my personal call. Denzel said however researching acquire back once again with me. They took under an hour or so for him getting a response. He had the actual document we very frantically needed. My husband and I are very thankful for your!! he is pro, really well-informed and kinds.”
“Outstanding customer service by DOCFCU staff user! I happened to be undergoing purchasing a unique vehicles and was handed invaluable info by Jasmine, affiliate solution representative, about what might be requisite from myself. She had been very patient and specialist. She provided me with her immediate details in cases where I had additional issues. DOCFCU is really happy to have Jasmine on their staff.”
“I had only very specialist service from Tamica, the mortgage Officer who handled my personal instance. Tamica is very helpful, gave me great guidance, and managed the mortgage in a simple and effective manner, perhaps not my personal typical knowledge about banking companies and debts. Very, thank you so much and Tamica quite definitely. I’ll be guaranteed to inform this story to my loved ones and pals.”
She called us about a forged make sure that got cashed from our payday loans in Duncanville TX levels and rapidly solved the condition
“house is Here – thank-you section of business FCU! We couldnot have completed this without your, so we cannot become more content! Thanks for the support, diligence, and operate in generating completely household be the home.”
“we want to state the admiration the aid we got last week from Lisa M. anyone planned to commend the woman excellent commitment to fantastic customer support.”
I recently refinanced into a new mortgage and since I had two various debts – home financing and a HELOC – with DOCFCU it had been some tricky exercising the logistics utilizing the latest loan provider sometimes
“I am therefore thankful to Carina and Octavia, so impressed by her devotion and professionalism. They proactively reached out to help me ascertain a means to fix help bring my HELOC money in for you personally to pay money for the work that needed to be done in my house are ready for us to maneuver into. Thanks, Evan, for respected such good employees!”
“I moved into the gold springtime branch for my banking specifications and DeVonna plus the employees offered myself using the finest support service experiences I could’ve ever requested. I do want to thank the part management, Arlene, for her exceptional authority. I’ve provided my wonderful knowledge with lots of friends and family, promoting these to start thinking about signing up for this unique staff. “
